Support
Need help with BrokerageOS? We're here for you. Reach out directly or browse common topics below.
Common Topics
Account & Login
Issues signing in, password resets, Google sign-in setup, or managing your profile and email address.
Listings & Deals
Creating and editing listings, deal pipeline management, document uploads, and NDA workflows.
Billing & Subscriptions
Questions about your plan, invoices, payment methods, or canceling your subscription.
Data & Privacy
Requesting a data export, deleting your account, revoking Google access, or privacy-related questions.
Frequently Asked Questions
How do I sign in?
BrokerageOS uses passwordless email sign-in. Enter your email on the login page and we'll send you a one-time code. If you signed up with Google, use the 'Continue with Google' button.
How do I invite a team member?
Inside your brokerage portal, navigate to Settings → Team and use the invite flow to send a role-specific invitation by email. Invitations expire after 7 days.
Can I connect my own domain (whitelabel)?
Yes. BrokerageOS supports custom domains for brokerage portals. Contact support@brokerageos.ai to get your domain set up.
How do I disconnect Google from my account?
You can revoke access at any time from your Google account permissions page at myaccount.google.com/permissions. Look for 'BrokerageOS' in the list of connected apps and remove it.
How do I delete my account?
Email support@brokerageos.ai from the address on your account with the subject line 'Account deletion request'. We will process your request within 30 days and confirm by email.
Is BrokerageOS HIPAA / SOC 2 compliant?
BrokerageOS is built for business brokerage operations and is not designed or certified for storing protected health information (HIPAA) or other highly regulated data. For compliance questions, contact support@brokerageos.ai.